Welcome to E-novate !
We deliver consulting services in the 4 main domains here below of the Customer Relationship Management. We leverage power of CRM tools provided by Salesforce.com
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Lead Generation |
Sales |
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Lead Generation is about setting up activities to pre-qualify and attract the right Leads (suspects and prospects) to the right place.
Customer ServiceCustomer service is about ensuring that our customers are correctly and fully using our solutions.
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Sales is about converting those Leads into customers buying products and services.
FulfilmentCustomer fulfilment is about delivering quickly solutions (hardware and software) to customers.
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Customer Relationship Management is about managing interactions with current and potential customers. It uses data analysis about customers' history interactions with your company to improve business relationships with them.
Salesforce CRM is the tool You Need to Succeed
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The power of the Salesforce application does not lie with storing information. Key information has to be in the database for the system to be useful, but it's what you can pull from the system, and what you do with the information you access, that really makes a difference. Having a CRM technology application allows companies to manage even the largest customer and prospect databases in an efficient and effective manner.
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When you have a comprehensive customer database with key information, you are able to leverage that information for marketing purposes. With a quality CRM system, you can know contact information for every person who inquired about a particular product within a certain time frame but did not purchase. This information be used to make follow-up sales calls, marketing automation and to gather information about unfavourable purchase decisions.
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